The author of The Pet Professional's Guide to Pet Loss: How to Prevent Burnout, Support Clients, and Manage the Business of Grief, Wendy Van de Poll, is a best-selling author and pet loss grief expert with a certification in “End of Live and Pet Grief Support Coach.” After having to deal with the loss of many pets and concealing others who had lost a pet, Wendy decided to create a helpful guide for professionals in the pet industry who deal with pet loss. If you have a friend who lost a loving pet, then you may have been put in a situation where you want to comfort your friend, but don’t know how to do so. At the same time, many who try to comfort their friend or client, are unaware that they too are experiencing grief. The death of a pet and the devastated friend or client is not a fun situation to be in and it is not uncommon to sympathize—take on the feelings of another—while you try to comfort that person. As a result, that grief can weigh on us and produce, what Wendy calls, “...